★ ★ ☆ ☆ ☆
January 31, 2020, by Alison Marchand
I'd like to start out here by saying it was a very tough choice between 2 and 3 stars for good ol' Ollie's. After a handful of visits over the past year or so, the most recent being yesterday, the experience has been pretty consistently subpar. The charm and allure of Ollie's is in its magnificent cheesiness; however, there are some lacking standards that are detracting from the shopping experience. One of the biggest issues is the store's presentation. Yes, closeout/overstock stores are usually a little haphazard by nature, but the disorganization at Ollie's is excessive enough to make it seem dirty. Loose items are stored in old, ripped cardboard boxes with prices scrawled on the outside. There are many displays made up entirely of these boxes. Products get easily mixed this way, which can lead to confusion, or even wind up on the floor. For example, on my visit yesterday there were 6 or 7 Christmas tree bulbs scattered on the floor of a perimeter aisle. Another apparent problem is the condition of the products themselves. Being a "Bargain Outlet" nobody expects top-notch quality, but so many of the items here clearly had the packaging torn open, and some looked like they may have been used. I bought an iron that was packaged in a re-taped box (I got one of the few that were still intact), has writing on the safety stickers, and is of questionable functionality. I don't know if Ollie's purposely sells items in this state or if people come in and tear up the packaging, play with the product inside for a little while, then vaguely place it back and go on their merry way. Seriously. It's a little unsettling. All in all though, Ollie's is a...let's say...*specialized* kind of store, so all this^ being said, it is excellent for a large dose of weirdness and corniness. It is so garish that it is truly exquisite.The employees are always friendly in my experience, so that's good too. I'll most definitely be going back, having a weird fascination with things that are so bad they're good. So, I'm sorry to give you only 2/5 stars, Ollie's, but just know that 2/5 stars is why we all love you.